Saved Designs

Designs Close to Your Heart

Our Story

Made to
Mean More

ZIVA VIVA was born from a simple belief — that jewelry should feel personal, not just pretty.

ZIVA VIVA started with a question: why does jewelry so rarely feel like yours? Most pieces are beautiful, but they could belong to anyone. We wanted to change that.

We believe the most meaningful things we wear are the ones that carry a piece of our story — a letter, a number, a symbol that only makes sense to you. That's what ZIVA VIVA is built around.

Every necklace is designed by you and handcrafted for you. No two are ever exactly alike.

What We Stand For

01

Made by Hand

Every piece is handcrafted to order. No mass production — just careful, intentional making, one necklace at a time.

02

Designed by You

You choose the charms, the arrangement, the meaning. We bring your vision to life exactly as you imagined it.

03

Made to Last

We use quality materials and craft each piece with care — because something this personal deserves to stand the test of time.

"Not just jewelry — a piece of your story."

— ZIVA VIVA

Our Promise

When you wear a ZIVA VIVA necklace, you're wearing something no one else in the world has. It was made for you, from the charms you chose, arranged the way you imagined. That's a promise we take seriously — and it's one we put into every single piece we make.

Build Your Piece

Make-a-Wish Charm Box

Dream It.
We'll Make It.

Is there a charm you've always wanted but never found? Tell us. Your wish might become the next charm in our collection.

How It Works

01

Share Your Wish

Tell us what charm you've been dreaming of — a symbol, a shape, a word, or something deeply personal.

02

We Review

Our team reads every submission. Popular wishes and meaningful ideas are considered for our next charm release.

03

It Comes to Life

If your charm is selected, we'll notify you — and you'll be the first to add it to your necklace.

Submit Your Wish

Every idea matters. We read each one personally.

"Every charm we make started as someone's wish."

— ZIVA VIVA

ZIVA VIVA is built on the belief that jewelry should feel personal. The Make-a-Wish Charm Box is our way of listening — because the best ideas don't come from us. They come from you.

Shipping & Returns

Delivered With Care

Every order is packed with love and shipped directly to your door — or gifted beautifully to someone special.

Shipping Details

Standard

1–3 working days
Free on orders over $35

Processing Time Each piece is handmade to order. Please allow 1–3 working days for your item to be crafted before it ships.
Tracking You will receive a tracking number by email as soon as your order ships.
Gift Packaging Every order ships in our signature gift box — beautifully wrapped and ready to give, at no extra cost.
Free Shipping Standard shipping is free on all orders over $35 within the US.

Our Returns Policy

All Sales Are Final

Because every ZIVA VIVA piece is made to order and personalized just for you, we are unable to accept returns or exchanges. Each necklace is one of a kind — crafted around your unique design.

Custom Orders · No Returns

Damaged or defective items? We stand behind the quality of every piece we make. If your order arrives damaged or with a manufacturing defect, please contact us within 7 days of delivery at hello@zivaviva.com and we will make it right.

Still Have Questions?

Our team is happy to help.
Reach us at hello@zivaviva.com and we'll get back to you within 24 hours.

Contact Us

Jewelry Care

Keep It Beautiful

Your ZIVA VIVA piece is made to last. A little care goes a long way in keeping it looking its best.

Store Properly

Keep your necklace in the provided gift box or a soft pouch when not wearing it. Store away from direct sunlight and humidity.

Wear With Care

Put your necklace on last when getting ready. Remove before exercising, swimming, or showering to protect the finish.

Clean Gently

Use a soft, dry cloth to gently polish after each wear. For a deeper clean, use a mild soap with lukewarm water and pat dry.

Tips to Make It Last

01

Built for Everyday

Every piece is 18K gold-plated and tarnish-resistant, made to hold up to daily life. Wear it day after day — no special handling required.

02

Water-Friendly

Waterproof and sweatproof, so you can shower, swim, work out, or wash your hands without a second thought.

03

Keep It Gleaming

An occasional wipe with a soft cloth brings back the shine. Easy upkeep — no special polishes or products needed.

04

Store It Simply

When you're not wearing it, pop it back in its gift box to keep it tangle-free and ready to go.

05

Wear It Often

These pieces are made to be lived in. Layer them, gift them, and enjoy them every day — they're built to keep up with you.

"A piece made with love deserves to be looked after with love."

FAQ

Questions Answered

Everything you need to know about designing, ordering, and caring for your ZIVA VIVA piece.

Ordering & Customization

Simply visit the customize page for your chosen style — Signature Pendant or Shimmer Charm. Browse the available charms, click to add them to your necklace, and arrange them however you like. Once you're happy with your design, add it to your cart.

Yes! You can add multiples of the same letter, number, or heart charm. There's no limit to how many times you can use a single charm in your design.

The Signature Pendant Necklace holds up to 7 charms, and the Shimmer Charm Necklace holds up to 14 charms. You'll see a live counter as you build your design.

Because every piece is made to order, we begin crafting immediately after your order is placed. Please contact us at hello@zivaviva.com within 2 hours of ordering if you need to make a change — we'll do our best to help.

Shipping & Delivery

Each piece is handmade to order. Please allow 1–3 working days for crafting, followed by your chosen shipping time.

Yes — standard shipping is free on all US orders over $35.

Not at the moment — we currently ship within the US only. We hope to offer international shipping in the future, so stay tuned!

Yes. As soon as your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

Returns & Quality

Because every ZIVA VIVA necklace is made to order and personalized just for you, we are unable to accept returns or exchanges. All sales are final. Please review your design carefully before placing your order.

We stand behind every piece we make. If your order arrives damaged or with a manufacturing defect, please contact us at hello@zivaviva.com within 7 days of delivery with a photo of the item and we will make it right.

Our pieces are crafted with care using quality materials. With proper care — avoiding water, chemicals, and storing in the provided gift box — your necklace will stay beautiful for years to come.

Gifting & Packaging

Yes — every ZIVA VIVA order arrives in our signature gift box, beautifully wrapped and ready to give. There's no extra charge for this.

Absolutely. Just enter the recipient's address at checkout. If you'd like to include a personal note, you can add one in the order notes field.

Still Have Questions?

We'd love to hear from you.
Reach us at hello@zivaviva.com and we'll get back to you within 24 hours.

Contact Us

Delivered With Care

Shipping Details

Standard

Our Returns Policy

All Sales Are Final

Designs Close to Your Heart

Made toMean More

What We Stand For

Made by Hand

Designed by You

Made to Last

Our Promise

Dream It.We'll Make It.

How It Works

Share Your Wish

We Review

It Comes to Life

Submit Your Wish

Delivered With Care

Shipping Details

Standard

Our Returns Policy

All Sales Are Final

Keep It Beautiful

Store Properly

Wear With Care

Clean Gently

Tips to Make It Last

Built for Everyday

Water-Friendly

Keep It Gleaming

Store It Simply

Wear It Often

Questions Answered

Ordering & Customization

Shipping & Delivery

Returns & Quality

Gifting & Packaging

Made to
Mean More

Dream It.
We'll Make It.